Effective Date:20-08-2024
1. Introduction
At [GOLDEN HAMER CORPORATION] ("we," "us," "our"), we strive to ensure that your items are shipped to you efficiently and securely. This Shipping Policy outlines the terms and conditions for shipping items purchased through our auction e-commerce website, [www.inauction] (the "Site"). Please review this policy carefully.
2. Shipping Destinations
We currently ship to [list of regions, countries, or specify “domestic” for local shipping]. If you need shipping to an area not listed, please contact us at [Customer Service Email] to inquire about availability.
3. Shipping Costs
Shipping costs are determined based on the destination, size, and weight of the item. The shipping cost will be calculated and displayed at checkout before you complete your purchase. For certain promotions or special offers, we may provide free shipping or discounted rates. Details will be communicated at the time of purchase.
4. Processing Time
Once your auction purchase is confirmed and payment is processed, your order will be prepared for shipment. Orders are typically processed within [number] business days. You will receive a notification once your item has shipped, including tracking information if available.
5. Delivery Times
Delivery times depend on the shipping method selected and the destination. Estimated delivery times are provided at checkout but are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
6. Tracking Your Order
Once your order is shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status of your shipment. If you have any issues with tracking or delivery, please contact us at [Customer Service Emails] for assistance.
7. Shipping Restrictions
Certain items may have shipping restrictions due to size, weight, or local regulations. If an item is subject to such restrictions, we will notify you before finalizing your order and provide alternative solutions if available.
8. Incorrect or Incomplete Addresses
It is your responsibility to ensure that the shipping address provided at checkout is accurate and complete. We are not liable for delays or issues arising from incorrect or incomplete addresses. If you notice an error in your shipping address after placing an order, please contact us immediately at [Customer Service Email] to correct it.
9. Lost or Damaged Items
In the event that your item is lost or damaged during shipping, please contact us as soon as possible at [Customer Service Email]. We will work with the shipping carrier to resolve the issue and may provide a replacement or refund based on the circumstances and carrier policies.
10. Customs Duties and Taxes
For international shipments, customs duties, taxes, and other fees may apply and are the responsibility of the recipient. These charges are determined by the destination country’s customs authority and are not included in the shipping cost. We recommend checking with your local customs office for details on potential fees before placing an order.
11. Changes to Shipping Policy
We may update this Shipping Policy from time to time. When changes are made, we will update the "Effective Date" at the top of this page. Please review this policy periodically to stay informed about our shipping practices.
12. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
[Company Name: GOLDEN HAMER CORPORATION]
[ADD: B-14, 404, Vaishali Nagar, Jogeshwari (W), Mumbai- 400 102 & Dewan Centre Office No-32, Level 1.]
[Maharashtra, Mumbai- 400102]
[Email: [email protected]]
[Phone: 9820446957/ 9167774545]